MacOS 10.2 Server Problems 

(Experiences with Mac OS 10.2 Jaguar server)

Author: Jeremy Parsons
Date: 26th November, 2003 and February 2004



In early 2003, Paradigm-Therapeutics bought a X Serve RAID server with 1 TB disk space, a dual processor Xserve compute server, and a uniprocessor Fibre Channel X Serve file server. The plan was to use all the new powerful hardware as the core of the new Linux and Macintosh infrastructure but we have encountered a few problems with OS X configuration tools and documentation that delayed the centralised infrastructure rollout. We have not had the benefit of "Apple's legendary ease of use".

Most of the items below are complaints and issues which Apple should have dealt with. However, we got no support despite repeated requests. Apple would have provided basic support if we had paid another $1000 or so but we naively thought we could get the system working ourselves. We subsequently discovered that Apple charges even more for integration support, many times more, and you have to pay extra for all the OS upgrades, eg from 10.2 to 10.3 I would advise that no-one should ever buy a Macintosh server for use in a heterogeneous environment - they barely work, they are worse and more expensive than anything from Sun or a Linux roll-your-own. Client Macs are a different matter and have worked fairly reliably however it looks like the bugs and problems only get  worse with OS X 10.3 Panther server .

Serious bugs in MacOS 10.2 server

Flakey administration tools

Policy to obscure and hide both logging and feedback

Poor configuration guidance

Lack of integration overview

Lack of documentation balance